We are excited to announce the launch of our new help desk platform, powered by Deskpro! This new platform will provide our users with a more streamlined and efficient way to get the help they need.

Deskpro is a leading help desk software that offers a wide range of features, including:

• A self-service portal where customers can find answers to frequently asked questions, submit tickets, and track the progress of their requests.

• A knowledge base of articles and resources that customers can access at any time.

• A live chat feature that allows customers to connect with our support team in real time.

• A ticketing system that allows us to track and resolve customer issues efficiently.

We are confident that our new help desk platform will improve the customer experience and help us to better serve our community.

Here are some of the benefits of using our new help desk platform:

• Faster resolution times: Our new platform will allow us to resolve customer issues more quickly and efficiently.

• Improved communication: Our new platform will make it easier for us to communicate with our customers and keep them updated on the status of their requests.

• Increased customer satisfaction: We believe that our new platform will improve customer satisfaction by providing a more efficient and user-friendly way to get help.

We encourage you to visit our new help desk portal to learn more about our new help desk platform and how it can help you.

We are excited to launch this new platform and we look forward to hearing from you!